Five Star Professional conducts research to help consumers with the important decision of selecting a Real Estate service professional. The Five Star Award recognizes service Professionals who provide quality services to their clients. Award candidates are identified through evaluations completed by consumers. To receive the Five Star Real Estate Agent award, Realtors® must satisfy five objective eligibility and evaluation criteria that are associated with Real Estate Agents who provide quality services to their clients. The award process is conducted annually in each market.